• Object ID: 00000018WIA30240130GYZ
  • Topic ID: id_12373705 Version: 1.2
  • Date: Jul 5, 2019 6:08:29 PM

Terminal Server Replacement

Prerequisites

Table 1. Personnel requirements
Required personsPreliminary requirementsProcedureFinalization
1Not Applicable30 minutesNot Applicable
Table 2. Tools and test equipment
ItemQuantityEffectivityPart numberManufacturer
Adjustable Wrench1---
Table 3. Replacement parts
ItemQuantityEffectivityPart numberManufacturer
Terminal Server1-

-
Table 4. Required conditions
ConditionReferenceEffectivity

The Auxiliary Board or Power Equipment Monitor (PEM) needs to be removed first in order to access the terminal server. See the Auxiliary Board Replacement or the Power Equipment Monitor (PEM) Replacement procedure.

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Procedure

  1. Disconnect the Ethernet and power cable from the front of the terminal server.
    Figure 1. Front of Terminal Server
  2. Push the terminal server back through brackets before disconnecting the wires in the back.
    Note:

    You may have to loosen the bracket mounting nut to easily slide out the terminal server.

    Figure 2. Terminal Server - Outside of Holding Bracket
  3. When the terminal server is outside of the brackets, disconnect the rear wires. Confirm that all the cables are properly labeled to aid re-connection.
  4. Before putting the new terminal server into the cabinet, record the MAC address on the bottom of the terminal server. This address will be used in Step 8.d.
    Figure 3. MAC Address on Terminal Server
  5. Install the replacement terminal server. After the rear wires are plugged into the new server, push the terminal server through the rear of the brackets towards the front.
  6. Install the PEM or AUX.
  7. Connect the front Ethernet and power cables Figure 1. Once the power cable is connected, a steady green LED should be on the power supply. The power supply for the terminal server is located on the CAM Chassis shelf. You may have to pull out the CAM Chassis in order to properly view the power supply LED.
    Figure 4. Terminal Server Power Supply
  8. Change the terminal server MAC address in the Guided Install.
    1. Click on the Tools icon and select the Service Desktop Manager tab.
    2. Click Guided Install and then click Start.... Enter in the root login when prompted.
      Note:

      It is possible that the customer changed the default password. If you cannot log in, contact the customer for the correct password.

    3. Select Network Info from the left-hand navigation sidebar.
    4. Enter in the new MAC address.
    5. Click Configure.
      Figure 5. Guided Install - MAC Address Entry
    6. Click File and select Exit.
  9. Perform a reset on the replacement terminal server.
    1. Press and hold in the small blue button on the front of the server.
      Figure 6. Terminal Server - Reset Button
    2. Continue to hold the reset button, then remove the DC power cable while still holding in the reset button. Reinstall the power cable. The LED blinks on and off in a 1:5:1 sequence. If you interrupt the continuous hold momentarily, by slip or mistake, the 1:5:1 sequence will not appear. If this is the case, repeat until the LED blink sequence is as noted. Once the LED is on continuously, it has received its IP from the host.
  10. Open the mgd_term windows to verify connections to AGP and SCP.
    1. Click C Shell in the Service Desktop Manager.
    2. Type mgd_term and press Enter.
      Figure 7. AGP and SCP Windows from mgd_term Command
  11. Perform a TPS Reset. Review the error log for any faults.

Finalization

  1. Perform Verification of SaveInfo Data to save the updated Guided Install information.
  2. Perform a scan to verify proper system performance.