Installing SV29.1 or SV25.4 and later (USB load only) on a new system

Prerequisites

1. Identify the information you will need to have about the site and the site’s hardware. See System and hardware configuration.

2. Check with the site IT team regarding InSite RSvP connectivity and collect the following information:

   How will the site connect to InSite RSvP?

   1. Site DNS Server, Primary DNS IP Address: ___.___.___.___ , Secondary DNS IP address: ___.___.___.___
   2. Site Proxy Server, Proxy Server IP address: ___.___.___.___, Port#:___, Proxy Login credentials as applicable.
   3. GE VPN Proxy Server, ensure that the region connectivity team has setup VPN tunnel for this site. The same team, will also provide Proxy IP address and port number details.
3. SSA Softkey licenses would need to be generated as soon the 16 Digit code is accessible post install of software. Make sure SSA softkey administrative personnel are available to configure the 16 digit code in SSA portal and generate the softkeys.
4. Update the eLicense portal to map the GON number with System ID and generate the applicable option keys for the site.

Required media

• USB Software Media for new installations.
• M-Class SSA Hard Key (5431898-3).
• Operator Manual DVD.
• Service Pack DVD (as required).

Load USB host system software

Loading USB host system software

If any failures occur prior to the Applications Software Load completion, restart the Software Load process.

For a list of errors and possible actions during the software load procedure, see Troubleshooting the software load.

Loading proprietary software

This task is automated. In case of any failure, this can be attempted manually.

Configure ICN (VRE) OS

This task is automated. In case of any failure, this can be attempted manually. See Configuring the ICN - VRE.

System configuration

Complete network configuration, system configuration, hardware configuration, and Security levels for software 29.0 and later configuration in Guided Install. Complete any other site configuration as needed in Guided Install and click Configure in each tab.

RSvP registration

Register device with RSvP to establish remote connectivity. See Configuring the Remote Service Platform (RSvP) for software 29.0 and later. See Enabling the Remote Service Platform (RSvP) iLinq to enable iLinq.

Install SSA

1. See Managing SSA service licenses for information on how to record the service license ID.
2. See Ordering service license softkey to order the license.
3. See Loading service license softkey softkey to load the license.

Install options/option keys

For the purchasable option keys, see Option key catalog matrix.

Install operator manual

Installing operator documentation (online help).

Install latest service pack (if required)

See Loading software updates from repository or CD/DVD or Installing updates from Remote Software Download (RSD).

Close Guided Install from File → Quit option and then reboot the system

1. Set the date and time correctly before setting the remaining configurations. A wrong date or time setting could lead to safety issues.
2. Closing Guided Install allows for the remainder of the USB installer actions including scantools (default) option keys install and upgrade mode checks for ICW. This step is critical for successful completion of software load, thus do not reboot the system without closing Guided Install.
3. Guided Install may display messages stating that Product Configuration is not matching the option keys. If this message appears, make sure the hardware configuration is configured correctly and all required option keys for the configuration settings are installed.
4. Remove the software installer USB Key.
5. Reboot the system.

Setup temporary OS Passwords

(for time period during calibration)

1. Setup a temporary OS password.
   Note: This screen will appear after rebooting the system.

   

Login to Applications

Setup EA3 gesvc password

1. If the system is already booted in applications, click Lock Screen Switch User in the Service Desktop manager to access the Logon screen.

   

2. Log in using the gesvc account. The default password is operator and this password will be forced to change on first use.

   

3. Create the gesvc password.
4. This password can continue to be used for the lifetime of the equipment as the gesvc login password for any service activity needed at site.
5. The gesvc EA3 account is intended to be used as a password recovery mechanism in case the customer forgets their logon password.

EA3 User Group Establishment

Add EA3 users to their correct user groups to establish the correct permissions. For information on adding user groups, see Configure user accounts for Role Based access controls.

System Calibration

Continue with the next steps in the Installation and Calibration Wizard. Refer to Installation and calibration wizard (ICW) Installation mode for your product.