• SIGNA MR355 / SIGNA MR360
  • Service Manual
  • 5856356-3EN Revision 5.0
  • Basic Service Documentation. Copyright General Electric Company.
  • Object ID: 00000018WIA30396240GYZ
  • Topic ID: id_2013118 Version: 7.4
  • Date: Mar 10, 2021 2:53:54 AM

Reloading or upgrading USB host system software

Prerequisites

Personnel requirements
Required personsPreliminary requirementsProcedureFinalization
1-90 minutes5 minutes
Tools and test equipment
ItemQuantityPart numberManufacturer
USB Software1-
Service Pack DVD (if applicable)1--
Saveinfo CD/DVD1
Required conditions
All media except for Save Info DVD must be removed during the loading of the application software, disk partitioning, and application software load. This includes other DVDs, MODs, and USB devices (for example, service keys). Failure to remove other media can cause software load failure.
System monitor turned on.
All USB devices (including service keys) are removed.
Any non-OS media is removed.
Safety

Before working in any GE Healthcare MR suite or performing any GE Healthcare service procedure, you must:

  • Have read and understood all hazard conditions and safety requirements in the latest revision of the GE Healthcare MR Service Safety Manual (5452735).
  • Have successfully completed all relevant GE Healthcare Environmental Health and Safety (EHS) courses (or for non-GE employees, equivalent workplace training courses).
  • Comply with all site-specific training and workplace safety requirements.

If you have any safety concerns at any time, do not begin work or immediately stop work and move to a safe location. Immediately contact your supervisor or site safety officer for instructions on how to proceed.

Procedure

  1. Insert the USB software device required for this procedure.
    Note: A USB-3 port is recommended. The port has a blue-colored plug or is labeled on the box.
    Figure 1. USB-3 port symbol
  2. Setup the correct Firmware on the host PC:
    1. (For Dell T5810 or Dell T5820) Press the Power button on the host PC to boot the system.
      1. Press F12 to enter the Boot menu, when DELL logo appeared on the screen.
      2. Make sure the Boot mode is set to UEFI. If the Boot mode is set to Legacy, you must change it to UEFI mode. See Changing Boot mode.
        Figure 2. UEFI Boot manu


  3. Insert the SaveInfo CD/DVD to the DVD drive.
  4. Use the up and down arrows on the keyboard to select the USB software media listed under UEFI Boot. Brand and model may vary.
  5. Select the software revision to install and start the software load from Boot loader.
    The format of the option displayed is: [apps]<Apps Software revision>.
    Figure 3. Sample of software revision to install


  6. OS installation:
    Note: At times during the software load, a blank (frozen) screen may appear due to a known Red Hat bug (bug ID 1432436). If this occurs, you must restart the software load from the beginning. Press Ctrl + Alt + F2 to access the Command prompt screen and restart the software load.
    Figure 4. Blank screen due to Red Hat bug
    • At the start of OS installation, automated OS confiuration takes place and then OS install starts within a few minutes.
      Figure 5. OS installation - start
    • OS installation continues to completion.
      Figure 6. OS installation - completion
  7. If the OS install fails, remove and re-insert the USB software device, and try the install again.
    • If the OS install is successful, the system automatically reboots.
    • The applications software load automatically starts. Please check the install progress according to the progress bar at the bottom of the window.
      Figure 7. Applications software load - start
    • The language menu can be used to select a different language
  8. If the applications software install fails for any reason, remove and re-insert the USB software device, and try the install again.
    • ICN configuration starts automatically. A Java window appears showing the ICN software load progress.
      • To view the installation progress window, click Accept > Run.
      • To bypass the installation progress window, click Cancel > Cancel.
    • The Installer Info window appears along with the Locale Selection window. Choose "Set as default" and click "ok" to proceed the procedure.
      Note:

      The Info Window lists all the software load actions that have either not been attempted or have failed.

      Figure 8. Installer Info and Locale Selection
  9. Guided Install language selection and System Configuration should now be completed. Click Configure on each tab of Guided Install where configuration is updated.
  10. Check the Verification tab of Guided Install to make sure all entries pass verification.
    Note:
    Pending software load tasks from the Info Window must be completed manually. To complete the actions, see:. The system will not boot to a scannable state if these actions are not completed. Pending tasks include:
    • Restore Info (if Restore Info failed)
    • Guided Install Configuration entries (based on Restore Info status)
    • ICN Configuration
    • Service Pack Load as necessary per DOC1667089
    • Service Software Load
      Note:
      • (For software SV25.3) , have to load service software manually from Guided Install->Service SW/Insite->Load Service Software.
      • (For software SV25.4 or SV29.1) , Service Software is part of the USB software load, do not need to load manually.
    • Setup InSite RSVP Connectivity (if Restore Info failed)
    • SSA License installation (if Restore Info failed)
    • Option Keys installation (if Restore Info failed or new options are purchased)
    • Operator Manual installation
    • Reboot the system
    • Finalization steps as listed in Quick Start procedure (ICW actions)
    For detailed information on completing these remaining tasks individually, see Installing host system software (Quick Start).
  11. After all pending actions are complete on the Guided Install window, click File > Quit.
  12. Close the GEHC MR Installer status window.

    Result

    A software check for upgrade scenarios runs, checking for software upgrade scenarios and sets up ICW as needed.
  13. Return to Installing host system software (Quick Start) and complete the remaining tasks individually based on status of the software load.