Note:
If the EPT process is not shut down in an orderly manner, the service protocol directions may need to be reset. Open a C Shell (click C Shell in the Service Desktop Manager) and enter the following:
/usr/g/bin/ept
Enter
resetept
Enter
Note: The Shell window can only be launched when the EA3 user is included in the authorized EA3 group. Users not in this EA3 group will not have access to launch the Shell window. If you are not logged in as the proper logon user, log out and then log back on as the correct EA3 user with the authorized permissions.
