Object ID: 00000018WIA308F9060GYZ
Topic ID: id_2028925 Version: 2.0
Date: Feb 21, 2021 9:01:00 PM

Installing DV29.1 and later (USB load only) on a new system

Notice

Potential software corruption

Never insert the USB Software Media on any other laptops or computers as it will likely corrupt the software on the media.

Note: Most process steps have been automated in the software load. Any failures will appear in the installation window and are required to be fixed in guided install. Automated process steps have been included in the workflow.


Loading software
Step	Procedure for USB load only
Prerequisites	Identify the information you will need to have about the site and the site’s hardware. See System and hardware configuration. Check with the site IT team regarding InSite RSvP connectivity and collect the following information: How will the site connect to InSite RSvP? Site DNS Server, Primary DNS IP Address: ___.___.___.___ , Secondary DNS IP address: ___.___.___.___ Site Proxy Server, Proxy Server IP address: ___.___.___.___, Port#:___, Proxy Login credentials as applicable. GE VPN Proxy Server, ensure that the region connectivity team has setup VPN tunnel for this site. The same team, will also provide Proxy IP address and port number details. SSA Softkey licenses would need to be generated as soon the 16 Digit code is accessible post install of software. Make sure SSA softkey administrative personnel are available to configure the 16 digit code in SSA portal and generate the softkeys. Update the eLicense portal to map the GON number with System ID and generate the applicable option keys for the site.
Note: Refer to the MR Service Pack Software Matrix (DOC1667089), available from the online documentation library and make sure the necessary service pack media (if any) is available. Do not start the software load until this media is available.
Required media	USB Software Media for new installations. M-Class SSA Hard Key (5431898-3). Operator Manual DVD. Service Pack DVD (as required).
Load USB host system software	Loading USB host system software Note: The Host OS Load, Applications Software Load, and ICN OS copy actions should complete automatically. The Configure ICN action may fail, which would be reported as a failure in the final report. If any failures occur prior to the Applications Software Load completion, restart the Software Load process. For a list of errors and possible actions during the software load procedure, see Troubleshooting the software load.
Loading proprietary software	This task is automated. In case of any failure, this can be attempted manually.
Configure ICN (VRE) OS	This task is automated. In case of any failure, this can be attempted manually. See Configuring the ICN - VRE.
System configuration	Complete network configuration, system configuration, hardware configuration, and Security levels for software 29.0 and later configuration in Guided Install. Complete any other site configuration as needed in Guided Install and click Configure in each tab.
RSvP registration	Register device with RSvP to establish remote connectivity. See Configuring the Remote Service Platform (RSvP). See Enabling the Remote Service Platform (RSvP) iLinq to enable iLinq.
Install SSA	See Managing SSA service licenses for information on how to record the service license ID. See Ordering service license softkey to order the license. See Loading service license softkey softkey to load the license.
Install options/option keys	For the purchasable option keys, see Option key catalog matrix. Note: Signa Secure Advanced option: If the customer purchased this license, configure the security setting in Guided Install to Signa Secure Advanced. The system must be restarted to enable the highest security configuration in Guided Install.
Install operator manual	Installing operator documentation (online help).
Install latest service pack (if required)	See Loading software updates from repository or CD/DVD or Installing updates from Remote Software Download (RSD). Note: Refer to the MR Service Pack Software Matrix (DOC1667089), available from the online documentation library and make sure the necessary service pack media (if any) is available. Do not start the software load until this media is available.
Close Guided Install from File → Quit option and then reboot the system	Set the date and time correctly before setting the remaining configurations. A wrong date or time setting could lead to safety issues. Closing Guided Install allows for the remainder of the USB installer actions including scantools (default) option keys install and upgrade mode checks for ICW. This step is critical for successful completion of software load, thus do not reboot the system without closing Guided Install. Guided Install may display messages stating that Product Configuration is not matching the option keys. If this message appears, make sure the hardware configuration is configured correctly and all required option keys for the configuration settings are installed. Remove the software installer USB Key. Fill out the label on the software installer USB key with the current version of software Reboot the system.
Setup temporary OS Passwords (for time period during calibration)	Setup a temporary OS password. Note: This screen will appear after rebooting the system.
Login to Applications	Click Start to log in to applications. Figure 1. Start button
Setup EA3 gesvc password	If the system is already booted in applications, click Lock Screen Switch User in the Service Desktop manager to access the Logon screen. Log in using the gesvc account. The default password is operator and this password will be forced to change on first use. Create the gesvc password. This password can continue to be used for the lifetime of the equipment as the gesvc login password for any service activity needed at site. The gesvc EA3 account is intended to be used as a password recovery mechanism in case the customer forgets their logon password.
EA3 User Group Establishment	Add EA3 users to their correct user groups to establish the correct permissions. For information on adding user groups, see Configure user accounts for Role Based access controls. Note: Add the gesvc user to groups: GESoftwareInstallerGroup ProtocolEdit Add the administrator user to groups: GESoftwareInstallerGroup
System Calibration	Continue with the next steps in the Installation and Calibration Wizard. Refer to Installation and calibration wizard (ICW) Installation mode for your product. Note: The first reboot after Install In Spec (IIS) key is generated the system will force the password setup for customer OS and EA3 accounts. Contact the customer at this point to prepare for their password setup and have the customer present at post IIS reboot time.
Do the Safety Calibration Checks	See Doing the Safety Calibration Check.