• Optima MR450w BASE 1.5T System Service Methods
  • 5690012-2EN Revision 3
  • Object ID: 00000018WIA3089B030GYZ
  • Topic ID: id_12374885 Version: 1.2
  • Date: Jul 5, 2019 10:03:33 PM

HP 8400 Linux PC Troubleshooting

Overview

The following information may assist in solving problems with the HP 8400 PC.

The only FRUs associated with the HP 8400 are the three hard drives, DVD-RW drive, the network card, and the actual PC.

Note:

The unique address on the network card is used for the host ID. If the PC is replaced, transfer the network card to maintain the customer's options.

LED Status

LED Status LED Color System Status
SolidGreenSystem is ON
BlinkingGreenSystem is in standby
Solid or blinkingRedSystem has error
NoneNo lightSystem is in hibernate or is OFF

Power On Self Test (POST)

Power On Self Test (POST) is a series of diagnostic tests that runs automatically when the system is turned on. A visual message displays if the POST encounters a problem.

Activity Beeps Possible Cause
Red power LED blinks 2 times every second, followed by a 2 second pause2Processor thermal protection activated: A fan may be blocked or not turning. Heatsink assembly may not be properly attached to the processor.
Red power LED blinks 3 times every second, followed by a 2 second pause3Bad processor
Red power LED blinks 4 times every second, followed by a 2 second pause4Power failure, power supply is overloaded
Red power LED blinks 5 times every second, followed by a 2 second pause5Pre-video memory error
Red power LED blinks 6 times every second, followed by a 2 second pause6Pre-video graphics error
Red power LED blinks 7 times every second, followed by a 2 second pause7System board failure (ROM detected failure prior to video)
Red power LED blinks 8 times every second, followed by a 2 second pause8Invalid ROM based on bad checksum
Red power LED blinks 9 times every second, followed by a 2 second pause9System powers on, but does not boot

Disk Drive Configuration

There are no jumpers required for configuring the disk drives on the HP 8400. Ensure that the drives are plugged into the correct ports on the motherboard.

SAS Devices

The SAS 0 output must connect to HDD O (lower) hard drive. This drive contains the application software.

The SAS 1 output must connect to HDD 1 (middle) hard drive. This drive contains image data.

The SAS 2 output must connect to HDD 2 (upper) hard drive. This drive contains image data.

Figure 1. SAS Device Locations