Service licensing

Secure Service Access (SSA) is a secure service key platform for GE medical devices developed to improve the service license renewal and replacement processes.

The SSA license is a softkey (software file) for GE service tools and information. This license is assigned to one specific system and can be downloaded by GE customers or service providers.

Multiple service license levels are available to manage access to different features, tools, and service methods. Contact your local GE salesperson or service representative for more information. It is very important to install the service licenses for the system to gain access to the appropriate service tools.

note: Contact your GE salesperson or service representative for information on available service license packages if no license is found when attempting to run a service feature or tool or if the license has expired.

Sites must generate and install a service license for the following reasons:

New system installation
Software upgrade
GOC component hardware replacement
System date or time change
System language change

note: The system language must be decided before getting the service license ID. If the language is changed on the system, it will also change the 16-digit service license ID assigned to the system and cause the existing license to fail.