Command Line Troubleshooting

This guide describes and illustrates scripts and commands that can be used for information gathering and troubleshooting. Generally if a script and/or command appears to execute and does not return information or specifically states failure status, one can assume that there is a system fault with related hardware, and that further troubleshooting is indicated.

notice CAUTION SHOULD BE TAKEN WHEN WORKING WITH COMMAND LINE. MISUNDERSTANDING OR INEXPERIENCE WITH COMMANDS WILL LEAD TO SYSTEM MALFUNCTIONING AND CONFIGURATION ISSUES.

Host Commands and Troubleshooting Quick Reference Table

• Test Setups

• Application Status: If shown, the current state of the CT Applications. If Shutdown is shown, Applications must be shutdown.

• User Mode: Log on credentials needed to execute command or script.

• Access Methods:

  • “sh” = Standard Terminal or Shell Command Window

  • “rsh” = Remote Shell Window

    note: You are still required to open a Standard Shell Command Window and type the “rsh xxxxxx” to redirect the command window to the appropriate computer other than the Host.

• Path: If shown, the required directory where the user must be located to execute command or script.