- Topic ID: id_11038975
- Version: 3.0
- Date: Apr 22, 2019 12:55:19 AM
Damage in Transportation
All packages should be closely examined at time of delivery. If damage is apparent, have notation "damage in shipment" written on all copies of the freight or express bill before delivery is accepted or "signed for" by a General Electric representative or a hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period.
To file a report:
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Call 1-800-548-3366 and use option 6.
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Contact your local service coordinator for more information on this process.