PM Overview

GE Healthcare Lifecycle Maintenance

GE Healthcare equipment is designed and manufactured to be of the highest quality. Likewise, the maintenance requirements in the Customer Operations Manual/User Guides, and the Customer Service Manuals, are designed to help maintain safe, high quality performance of your equipment for its expected life.

GE Healthcare Customer Operations Manual/User Guides and Service Manuals are designed with the intent that customers or service providers can utilize them to perform standard maintenance on the equipment (such as planned maintenance, which is typically time-based) without proprietary service tools or methods. Please note, alternative original equipment manufacturer planned maintenance schedules may be utilized, and other routine maintenance efficiencies may be attained, based on GE Healthcare’s (or its approved partners’) use of proprietary service tools and methods, including data analytics and back office capacity. These GE Healthcare proprietary service tools and methods accomplish the prescribed and necessary routine maintenance activities identified in the Customer Operations Manual/User Guides or Customer Service Manuals.

Maintenance and repair work shall be carried out by qualified personnel, trained in maintenance and repair of this medical device in accordance with the manufacturer’s standards within the manufacturing enterprise. Customers should contact their local GE Healthcare Service Sales if they desire to have GE Healthcare perform the PMs with the Advanced Service Methods and OEM trained service team.

In addition, CT systems have required customer, equipment operational checks that the customer should be performing on a periodic to ensure correct system operation or image quality before scanning. The details can be found in the Operator Manual/Technical Reference Manual, or Learning and Reference Guide.