OpenOC (Z8G4) Console Computer Troubleshooting

The follow information assists in confirming if the (Z8G4) Computer is experiencing a hardware fault. Although the following is not a complete set of diagnostics, it should be sufficient in determining if the (Z8G4) Computer is suffering from hardware issues at the prescribed Field Replaceable Unit (FRU) level.

Obtain complete diagnostic details for the (Z8G4) Computer from Hewlett Packard’s support web site: http://www.hp.com/

Click on Support & Drivers and search by HP Computer model number.

Reference the HP Z8G4 Maintenance and Service Guide manual by clicking the following PDF icon. PDF File: HP Z8G4 Maintenance and Service Guide

Before proceeding with the rest of this procedure, use the following checklist to find possible solutions for Host Computer problems:

• Is the Computer plugged in and powered on?

• Are the (Z8G4) Computer and Monitors connected to the proper and working electrical outlet?

  - Are the front panel power light illuminated on computer and Monitors?

  - Has Circuit Breaker #1 (CB2) tripped on Power Distribution Box?

• Check LCD Monitor Video Cable connections and adjust the monitor brightness and contrast controls if the monitor is dim.

  - Reference Console Interconnect for cable interconnects.

• Remove all media from the drives before you power on the system.

• Are you running the latest BIOS version and have correct BIOS Settings?

  - Reference Z8G4 Host PC BIOS Setup and CMOS Battery Replacement

Refer to the HP Z8G4 Maintenance and Service Guide for the following error indications.

Refer to the HP Z8G4 Maintenance and Service Guide for the following basic troubleshooting.

Refer to the HP Z8G4 Maintenance and Service Guide for details on HP’s PC Hardware Diagnostics.