• Topic ID: concept_hyn_c5y_w3b
  • Version: 3.0
  • Date: Dec 29, 2020 1:01:04 AM

Unmount SSA key procedure

1 Overview

SSA hardware key works as USB Storage device. That means unmount process shall be done before unplug SSA key. This document explains how to unmount SSA hardware key. The procedure is different by software version.

2 Unmount Procedure Using Unmount SSA Key

There is specific tool for unmount SSA hardware key in Tool Chest, as shown in Figure 1.

  1. Press the Unmount SSA button in Tool Chest.

    Figure 1. Unmount SSA key menu in Tool Chest

  2. Unplug SSA hardware key after confirmation of Unmount SSA successful dialog message.
    note: If Blue LED of SSA hardware key is blinking after unmount operation, wait unplug operation until the blinking stops and continuous lit on.
  3. Perform Check Security from Tool Chest.
  4. Restart Common Service Desktop and confirm the Access Level is Non-proprietary.

3 Troubleshooting

If you encountered the following message, exit any shells and try again.

unmount: /media/SSA: device is busy