• Topic ID: concept_v5x_gqg_znb
  • Version: 2.0
  • Date: Jan 14, 2021 12:48:35 AM

(16HW45.1) Service Pack 1.2 Installation Procedure

1 Personnel Requirements

2 Procedure Overview

This procedure describes 16HW45.1 Service Pack 1.2 installation procedure.

The Service Pack 1.2 software installation package contains Service Pack 1.0, 1.1 and 1.2 patches.

3 Preliminary Requirements

Service Pack software is delivered by e-Delivery and installation can be done via USB drive. Refer to Service Pack 1.2 Installation from USB Drive.

3.1 Tools and Test Equipment

No tools or test equipment required

3.2 Consumables

No consumables required

3.3 Replacement Parts

No replacement parts required

3.4 Safety

No general safety infomation

3.5 Required Conditions

4 Procedure

4.1 Check software version currently installed

Confirm that the base software version is 16HW45.1 with Service Pack1.1 as follows

  1. Open a Unix shell.

  2. Type swhwinfo <ENTER>

  3. Verify that the base software version as follows;

    16HW45.1_SP1-1-2.<hw info (example H40_PN_CM64_G_GMV) >

    • If the output contains SP1-2-x, SP1.2 is already installed. No need to install it.

    • If the output contains 16HW45.1_SP2-0-x, the service pack version SP1.2 is NOT supported. do not execute the procedure.

    • If the output is not equal to 16HW45.1, system software version is different, do not execute the procedure.

4.2 Service Pack 1.2 Installation from USB Drive

4.2.1 Work on FE’s laptop PC

  1. Download Service Pack iso file from e-Delivery End-User Portal.

  2. After the downloads are complete, the files will be located locally on the computer, most likely in the “downloads” directory.

  3. Confirm the downloaded iso file by checking MD5 checksum;

    1. Open Command Prompt window on laptop PC.

      Ex. Press [Windows]+R hotkeys, enter cmd and click OK.

    2. Change directory to where iso file is located.

      Ex. Type cd C:\Users\your SSO\Downloads

    3. Verify MD5 checksum of iso file downloaded

      Ex. Type certutil -hashfile 16HW45.1_GEHCServicePack1.2-1-3.iso MD5

    4. The checksum value should be “90dd6f53433897fe7c28858992ad853a”.

  4. Connect the USB flash drive to your computer and copy the downloaded software iso file to the USB flash drive.

4.2.2 Pre-work on CT System for 16HW45.1 or 16HW45.1_SP1-0-1

note:

Service Pack1.1 requires Voxtool update. So if system is 16HW45.1 or 16HW45.1_SP1-0-1, execute the following procedure.

  1. Perform Save SystemState (ALL).

  2. Uninstall the following options by “Install Options” if they are installed. Notes which options were installed.

    • AutoBone_Xpress
    • AVA_Xpress
    • CardEP
    • CardIQ_Xpress_Reveal
    • CT_Colono_Pro3D_EC
    • CT_Perfusion_4D_MultiOrgan
    • CT_Perfusion_4D_Neuro
    • Volume Viewer

4.2.3 Work on CT system

  1. If application software is up, perform Application Shutdown from Common Service Desktop.

  2. Open a Unix shell.

  3. In the Unix Shell, become root:

    1. {ctuser@hostname} su -

    2. Password: <password>

  4. Insert the USB flash drive to the USB port on host computer.

  5. Type: {root@hostname}# mountUSB[ENTER]

  6. Type: {root@hostname}# cd /USB[ENTER]

  7. Type: {root@hostname}# mount -t iso9660 -o loop 16HW45.1_GEHCServicePack1.2-1-3.iso /mnt/cdrom[ENTER]

    note:

    There is a space before “/mnt/cdrom”.

  8. Perform the following steps to install the Service Pack.

    1. [root@hostname]# patch_install -c[ENTER]

      note:

      If Service Pack 1.0 is already installed, go to Step e.

      If Service Pack 1.1 is already installed, go to Step h.

    2. The following message is displayed.

      These patches from cdrom will be installed:

      16HW45.1_GEHCServicePack1.0

      16HW45.1_GEHCServicePack1.1

      16HW45.1_GEHCServicePack1.2

      -------------------------------------------

      I will install update 16HW45.1_GEHCServicePack1.0 from CDROM, is this ok ? [y/n]

    3. Type y[Enter] to install Service Pack 1.0.

    4. Confirm “Update 16HW45.1_GEHCServicePack1.0 has been installed successfully” message.

    5. The following message is displayed.

      I will install update 16HW45.1_GEHCServicePack1.1 from CDROM, is this ok ? [y/n]

    6. Type y[Enter] to install Service Pack 1.1.

    7. Confirm “Update 16HW45.1_GEHCServicePack1.1 has been installed successfully” message.

    8. The following message is displayed

      I will install update 16HW45.1_GEHCServicePack1.2 from CDROM, is this ok ? [y/n]

    9. Type y[Enter] to install Service Pack 1.2.

    10. Confirm “Update 16HW45.1_GEHCServicePack1.2 has been installed successfully” message.

  9. Check Software Version:

    1. Type: [root@hostname]# swhwinfo[ENTER]

    2. System should reply with a response similar to the following （ignore that the software version is mismatch)

      16HW45.1_SP1-2-3.<hw info (ex. H40_PN_CM64_G_GTL) >

  10. Close a shell window and new open a Unix shell.

  11. In the Unix Shell, become root and remove the USB flash drive from the host computer:

    1. Type: [root@hostname]# umount /mnt/cdrom ENTER

    2. Type: [root@hostname]# cd ENTER

    3. Type: [root@hostname]# unmountUSB ENTER

    4. Remove the USB drive.

  12. Reboot the system:

    Type: [root@hostname]# reboot ENTER

4.2.4 Post-work on CT Systems for 16HW45.1 or 16HW45.1_SP1-0-1

note:

Service Pack1.1 requires Voxtool update. So if system is 16HW45.1 or 16HW45.1_SP1-0-1, execute the following procedure.

  1. After the application is up, perform Restore System State (All).

4.2.5 Post-work on CT Systems

  1. Execute “Flash Download” in Utilities tab of CSD menu.

  2. Perform Fast Calibration.

  3. Perform sanity scan with the following technique and confirm they completed successfully.

    Scout, Axial and Helical.

  4. Execute “Save system state” in Utilities tab of CSD menu.

5 Finalization

No finalization steps

6 Appendix – Failure of System State Restore

  1. Open a Unix shell.

  2. In the Unix Shell, become root:

    1. {ctuser@hostname} su -

    2. b. Password: <password>

  3. Type: [root@hostname]# cd /usr/g/insite/swu/data [ENTER]

  4. Type: [root@hostname]# chmod 666 .downloadstatus .servicepackdetails .servicepackorder [ENTER]

  5. Type: [root@hostname]# ls -l .downloadstatus .servicepackdetails .servicepackorder [ENTER]

  6. Check the permission of each file is displayed like “-rw-rw-rw-“.

  7. After step6, Restore the System State again. For details of the process of System State Restore, See System State Save Restore procedure in the Software Installation section of the Software Chapter in the Service Documentation for more details.